How to Use IVR to Reduce Workloads & Stress Levels at Your Pharmacy

Pharmacy teams juggle it all—dispensing prescriptions, answering phones, consulting with patients, coordinating with providers, and more. With limited time and constant interruptions, tasks pile up, and stress builds quickly.

In this guide, we’ll explore how to make the most of your IVR system to reduce noise, lighten your team’s workload, and bring back a sense of control.

Download it now to learn how to:

• Identify your team's stressors
• Train your team on your IVR
• Optimize your IVR menu
• Encourage self-service options
• Use IVR to proactively reduce workloads
• ... and much more!