GUIDE
How to Increase Front-of-House Revenue at Your Pharmacy
In today’s competitive market, where declining prescription reimbursements are a growing challenge, front-of-house (FOH) sales are becoming more important to pharmacy profitability. In addition to providing a revenue boost, a well-managed FOH plays a key role in shaping patients’ perception of the pharmacy as a holistic and patient-centric healthcare provider.
This guide gives you actionable steps you can take to refresh your pharmacy’s front-of-house, create a positive shopping experience, and boost your bottom line in the process, including how to:
- Understand your patient demographics
- Decide what to sell
- Create a welcoming environment & optimize your store layout
- Train and empower your staff
- ... and much more!