Get More from Your Pharmacy IVR: Innovative Strategies to Save Time & Grow Patient Engagement
Hosted by Lumistry IVR Experts:
Ryan Spaulding
Jeff Moon
Could your IVR be working harder for your pharmacy?
If you’re only using your IVR for refill requests, you’re leaving value on the table. Today’s IVR technology does so much more — it keeps your patients informed, raises awareness of your services, and simplifies your daily operations. In this webinar, we dive into strategies you can leverage to turn your IVR into a proactive outreach powerhouse.
What you'll learn:
Automating outbound call strategies that remind, re-engage, and retain patients
Crafting scripts for your messaging that encourage patients to take action
Leveraging IVR messaging to highlight services like immunizations or compounding
Optimizing your IVR system to save your team time while enhancing patient experience
